Database backup job suspended as agent unreachable
I am new to Oracle database administration. Any suggestions will be much appreciated! Below are some of the information about our database.
The database version is 12.1.0.5.0
Java: 1.6.0_43
Windows: 2016
Error message in the "gcagent_errors.log" is
2022-06-14 09:40:50,967 [66:GC.Upload[1]] ERROR - Disabling the upload system due to protocol internal programming exception
java.lang.IllegalStateException: Encoding format error for in pair 0
at oracle.sysman.gcagent.common.PropertiesEncoderDecoder.decodePairs(PropertiesEncoderDecoder.java:95)
at oracle.sysman.gcagent.common.PropertiesEncoderDecoder.decodePairs(PropertiesEncoderDecoder.java:61)
at oracle.sysman.gcagent.upload.UploadPropertiesFile.load(UploadPropertiesFile.java:173)
at oracle.sysman.gcagent.upload.UploadStoreForward.loadMessageProperties(UploadStoreForward.java:4174)
at oracle.sysman.gcagent.upload.UploadStoreForward$dequeuer.xferFile(UploadStoreForward.java:2948)