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Installation of Bi Template builder addin tab to MS Word fails if admin has no MS account

edited Jun 24, 2022 2:29PM in BI Publisher (MOSC) 4 commentsAnswered

Hi there

How can I install BIP template builder to MS Word when my PC account doesn't have admin rights and the admin account I use for installation doesn't have access to my MS account?

Situation:

We have upgraded to MS Office 365 and my BI Publisher plugins to Excel and Word disappeared. I am trying to re-install it. I have no admin rights so I use a different admin account. It installs the plugin in Excel correctly but in MS Word I cannot see the Publisher (or BI Publisher) tab. Instead, a welcome doc opens and it asks me to login to my MS account but unfortunately I can see it tries to do so using the admin account. The admin account of my PC has no MS account and no access to MS pages, so I cannot get access across the page "Sign in to set up Office" - I keep getting the error "Sorry, we are having temporary server issue"

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