Proof of Insurability message - how to get rid of it

New hires here are allowed $100,000 of Supplemental Life Insurance on hire, amounts above that require EOI. The Hire event finalizes the employee with a Waive, as it should. We run a custom process to give the employee the $100k of guaranteed issue while the employee and carrier go through the EOI process. If the employee is approved, we receive a file that updates the coverage on Base Benefits via a second custom process. This works well for us as a larger organization that cannot go into every event to reprocess and check the Proof Received box.

The issue is when Open Enrollment (every open enrollment after the hire) is submitted by the employee, they receive the message that Proof of Insurability is required, even if they made no updates to the Supplemental Life plan. The Proof Required flag is not checked on the Employee Event Detail page, so the message is not needed and confusing.