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Bursting and FTP error - Cannot read properties of null

in BI Publisher (MOSC) 1 commentAnswered

We are doing an example of bursting to FTP and email. For both I dont receive the email but the files are generated successfully. When I click on send from report job history I get this error message

when i click on OK, i get this screen

when I click OK again then I receive the email.

Any suggestion why we getting this error? we get the same error for FTP and email. I have 2 SR open for more than a month but no resolution.

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