Order and Service Management (Communications Industry) (MOSC)

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How do negative commitments occur in JD Edwards?

in Order and Service Management (Communications Industry) (MOSC) Question

I've been having some issues with private distributors and their inventory interface jobs causing negative commitments. This causes a positive availability, which is a problem if the item is out of stock. The product then seems to be available for ordering, which customers pick up on. Now there is a SO with no product to fill it, causing multiple issues for one reason or another.

Are there many reasons for negative commitments? I know credits can cause this, is there any others? I have a system to treat the symptoms of this, but I would like to cut the issue off at the source.

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