Receivables - EBS (MOSC)

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AR - Customer Creation API - Error

edited Sep 20, 2022 10:55PM in Receivables - EBS (MOSC) 3 commentsAnswered

Hi All,

We are using below Oracle API for customer creation.

HZ_CUST_ACCOUNT_V2PUB.create_cust_account


We are getting below error message while trying to create customer.

"You cannot pass the account number because account number auto-generation is enabled."


It was working earlier but now we see this issue coming up. 


FYI...if we don't pass the account number, we see the API works but it creates system generated account number.


Please let me know if there is any kind of profile or setup that I need to check in this regard.

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