AIS server not working

Hello,

Since 2 days the users connected to certain AIS server complain about slowness and system hanged with them, and we found the following error messages in the html log related to AIS server, when restart the HTML and AIS server the user are able to work:

{

20 Sep 2022 08:58:00,478[SEVERE][BASE]com.jdedwards.database.base.JDBException: [SQL_EXCEPTION_OCCURRED] An SQL exception occurred: Communication link failure. (Read timed out). java.sql.SQLException: Communication link failure. (Read timed out)

20 Sep 2022 08:58:00,478[SEVERE][BASE]com.jdedwards.database.base.JDBException: [SQL_EXCEPTION_OCCURRED] An SQL exception occurred: Communication link failure. (Read timed out). com.jdedwards.database.base.JDBException: [SQL_EXCEPTION_OCCURRED] An SQL exception occurred: Communication link failure. (Read timed out).