Install Base and Asset Tracking - EBS (MOSC)

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Contract data didn't fetch in IB>'Contract Tab' case of SO# with Subscription(Tangible)+Service item

edited Oct 17, 2022 5:59AM in Install Base and Asset Tracking - EBS (MOSC) Question

Background:

  1. we have created the sales order with Subscription (Tangible) + Service item
  2. Contract# gets created
  3. IB Instance also get created automatically

Problem Statement:

When we search in IB>Contract tab we could not populate the contract details in the 'Contract Tab'

Hence, we wanted to know whether this is intended functionality, or we might miss something which could lead not populating the details

Additional Info: IB>Contract Tab shows the contract details in case of sales order consist of Subscription (Non-Shippable) + Service item

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