Enterprise Service Automation (ESA) - PSFT (MOSC)

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New Duplicate Reason Code

in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered ✓

Hello, we implemented new duplicate flagging for submitters over the weekend. Can you please confirm where the selected reason code is stored via tables? Which table is the reason code that the submitter selected stored? Also is the Y/N slider for Reviewed stored in a table? Thanks,

Amber

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