Receivables - EBS (MOSC)

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AR Refund

  • Parties (customers/suppliers) are not shared between AR & AP – this is possibly a major blocker to the process, I need to check this but I believe the process assumes that TCA is in use and parties are shared between the various modules meaning that when a refund is requested for Party A (Customer) in AR then AP knows that it is Party A (Supplier) as it stands the customer could be ABC123 in AR but known as DEF456 in AP so the system could not link these in any way.

We are using R12.2.9

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