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How can I fix my issue under Support Identifiers in MOS? I'm trying to approve a denial.

in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Path: Administrative>Manage Users>Users and Support Identifiers

I highlight the row that is needed and scroll to User Details for (person). Doc ID 1341406.1 step 5 says to "Fill in the missing details within the mandatory fields that are marked with red asterisk." I do not have any red asterisks, but still need to make changes to grant access.

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