Auxiliary Dimensions not working for Territory Assignments in Sales Lead Record
Problem Summary
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Auxiliary Dimensions not working for Territory Assignments in Sales Lead Record
Problem Description
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We have Enabled a Customer Auxiliary (Auxiliary 2) for a Custom Territory Dimension (Account Type)
That currently works for Accounts and Opportunity Records (Territory Assigned Accordingly using Run Assignments).
But it’s not being recognized when using this as a Territory Dimension for Leads Record.
In Manage Sales Lead Assignment Objects, we configure Mapping Set 1 (under Sales Lead > Sales Lead Territory Candidates)
Enabling Auxiliaries 1-3, following the default attribute mapping:
Aux1 = Auxiliary Classification Code 2
Aux2 = Auxiliary Classification Code 1
Aux3 = Auxiliary Classification Code 3
*Aux1-3 are also Enabled for Mapping Set 4 & 5