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how to fix bi publisher template with rich text fields that uses html2fo code

Currently having issues with a bi publisher template that is being used with GT eforms

The rich text fields uses the html2fo code to convert the rich text formatting but when there

is a certain type of font the template throws an error message.

Is there a way

to have all fonts used or to see if my bi publisher set up isn't missing something

Currently using BI Publisher 12.2.1.4.0

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