Enterprise Service Automation (ESA) - PSFT (MOSC)

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Are the pending items of the prepay auditor remain in queue if he/she transfers back and forth dept?

in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered

PeopleSoft 9.2.34

PeopleTools 8.57.18

Scenario:

1.) PCS PrePay Auditor for departments 14 & 19 was temporarily reassigned to different departments . 

2.) There was no other users assigned for 14 & 19. 

3.) When the PCS Pre Pay auditor in #1 was reassigned back to the initial departments 14 and 19, the pending items did not re-populate her lists and are not available for review.

Is this expected as delivered ?

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