UNABLE TO OPEN REGISTER 1 LEAD

Dear Sir,

i have been facing an issue regarding the register open.

for your reference see the below image.

when i try to make count it show this error.

1-ERROR     2022-12-26 13:29:26,860   Exception caught during op exec for dtv.pos.till.GetRegisterModeIssueTillInfoOp, event=null] :: dtv.pos.framework.op.ForwardTraversalStrategy.handleExec(ForwardTraversalStrategy.java:119) [REGISTER:OCP [User]]

java.lang.NullPointerException

at java.util.Arrays$ArrayList.<init>(Unknown Source)

at java.util.Arrays.asList(Unknown Source)

at dtv.pos.tender.TenderHelper.getCountableCashTenders(TenderHelper.java:402)

at dtv.pos.till.GetRegisterModeIssueTillInfoOp.handleOpExec(GetRegisterModeIssueTillInfoOp.java:69)

at dtv.pos.framework.op.ForwardTraversalStrategy.handleExec(ForwardTraversalStrategy.java:116)

at dtv.pos.framework.op.DefaultOpChain.internalDoOp(DefaultOpChain.java:891)