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Not able to hit third party API from Oracle

Overview of the process:

 

We have written a procedure request to form a JSON structure to create object records in Zuora.

To hit Zuora API first step was to download their environment/Tenant certificate

We successfully downloaded it, and we were able to create object records in Zuora. later in point, we got an incorrect protocol issue while hitting their API. we raised a Zuora support ticket they have provided a list of supporting cipher and protocol versions. The version matches the oracle server, but the issue is still not yet resolved.

They confirmed that this is nothing to help from their end and asked us to reach out to Oracle

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