Financial - JDE1 (MOSC)

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Unapplied Cash has Positive Open Amount in F03B11

in Financial - JDE1 (MOSC) 1 commentAnswered ✓

Hi

Greetings !

We are in JDE 9.0

Can someone help me to understand how 'Unapplied Cash' can show open amount as positive amount in customer ledger?

Sequence of events:

a. User created unapplied cash, batch got posted to F0911, F03B11/13/14

b. User voided above unapplied cash, batch got posted to F0911, F03B11/13/14

c. It looks like user opened the same receipt again and added another line for the same amount and applied it against invoice, batch got posted to F0911, F03B11/13/14

d. Unapplied cash open amount is zero in F03B13; however, it's showing a positive open amount in customer ledger

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