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problem upgrading from oracle 12 to 19 windows 2012 r2

Hello

We face some issue trying to upgrade a single istance (the first of two) of oracle 12 standard edition 12.2.0.1.0 to oracle stardard edition 19.0.0.0.0.

The operating system is windows 2012 R2.

We DBUI with virtual user (with admin permission), because we dont' know which user was installed the Oracle12.

The upgrade proceed until step : Listener Configuration SetUp which it fails with the error below :

...

Parsing command line arguments: Parameter "silent" = true Parameter "local" = true Parameter "inscomp" = server Parameter "insprtcl" = TCP Parameter "orahome" = D:\oracle19\oracle19_db_home Parameter "instype" = custom Parameter "listener" = LISTENER Parameter "lisport" = 1521 Parameter "cfg" = local Parameter "responsefile" = D:\oracle19\oracle19_db_home\network\install\netca_typ.rsp Done parsing command line arguments. Oracle Net Services Configuration: Configuring Listener:LISTENER Default local naming configuration complete. Listener configuration complete. Oracle Net Listener Startup: Running Listener Control: D:\oracle19\oracle19_db_home\bin\lsnrctl.exe start LISTENER Listener Control complete. Listener start failed. Profile configuration complete. Check the trace file for details: D:\oracle19\app\orauser\cfgtoollogs\netca\trace_OraDB19Home1-2301277PM5142.log Oracle Net Services configuration failed. The exit code is 1] [Thread-241]

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