Data Pump Checkpoint information not updating

I am using GoldenGate for DB2 z/OS v19.1 running on RHEL.

We have a data pump that is in RUNNING status but the checkpoint information is not updating.

GGSCI (xxxxxxx) 1> info s2t2grp4
EXTRACT  S2T2GRP4 Last Started 2023-02-02 16:32  Status RUNNING
Description     'data Pump from Local Trail '
Checkpoint Lag    00:00:00 (updated 15:35:58 ago)
Process ID      3476
Log Read Checkpoint File /apps/ogg/dirdat/ph000000014
           2023-02-02 14:00:07.360067 RBA 1515

however, if we check the report file or do a STATS request, it is processing records.:

GGSCI (xxxxxx) 2> stats s2t2grp4 daily
Sending STATS request to EXTRACT S2T2GRP4 ...
Start of Statistics at 2023-02-03 08:13:03.
Extracting from AOSCOP1.SOURCE_TABLE to AOSCOP1.TARGET_TABLE:
*** Daily statistics since 2023-02-03 00:00:00 ***
  Total inserts                 0.00
  Total updates                2603.00
  Total deletes                 0.00
  Total upserts                 0.00
  Total discards                 0.00
  Total operations              2603.00
End of Statistics.