Budget approvals are sent to the Default Approver by Workflow
Good day team.
We have above issue on Oracle EBS 12.2.9 , Channel Revenue Management
We have had same person as the default approver since 2005 and had no issues when upgrading to Oracle R12.1.3 and then R12.2.9 a few years back. I recently changed the default approver to myself since the previous person has moved on. This caused all the offer approvals to go to Default Approver. Workflow is no longer selecting the correct approver as setup per operating unit on the Approvals screen.
Please can someone assist to resolve this issue.
Thanks !