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Serial Numbers P4220 / F4220 Doc 2094021.2

Hi, We are on 9.2 and have the following process question as it relates to assignment of serial numbers.

Please confirm this is how the process should work

Enter SO

Print Pick Slip

Ship Confirm P4205

Assign SN via P4220; writes to F4220

End of day and shipment pulled back

Reverse shipment via P4205

I understood this should prompt the user to 'remove' any assigned serial numbers? Is there a setting for this as I'm not getting a prompt?

Release BO

Ship Confirm P4205 assign same serial numbers

No error on duplicate records and now I have duplicates against the same Order/Item/Line in F4220

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