Retail Point-of-Service Solutions (MOSC)

MOSC Banner

Scanner stops working in XStore POS

edited Mar 9, 2023 1:29PM in Retail Point-of-Service Solutions (MOSC) 3 commentsAnswered

Hi Support,

An issue we have been experiencing for some time now in XStore POS. We use Zebra scanners Model 9808 on each POS station. There are times that the scanner suddenly stops working and XS reports that it cannot detect the scanner. Windows 10 sees the scanner without issue. The only solution is to reboot the computer which sometimes fixes the issue. Other times, XS continues to report that the scanner Times Out and will not recognize the scanner. This is all after there never has been an issue in the past. This just suddenly starts happening. Some POS stations never

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center