Siebel System Admin, Install and Upgrade (MOSC)

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Details on It was not possible to connect to the revocation server

in Siebel System Admin, Install and Upgrade (MOSC) 2 comments

Hi All,

Posting this update since we recently faced this issue and it was difficult to track down and the correct solution was not yet posted to MOS.

The error we got was

Error invoking service 'EAI HTTP Transport', method 'SendReceive' at step 'Call xyz'.

(SBL-BPR-00162)--HTTP Internet Exception during 'Data Send': 

'It was not possible to connect to the revocation server or a definitive response could not be obtained.', code: '12057'(SBL-EAI-04116)

We had to use wireshark to figure out the issue andthe issue was not communicating with the destination server but with the server's certificate revocation server. The revocation server corresponds to the issuer of the certificate. In our case it was Digi sign and an internal firewall was accidently blocking. As part of the EAI send the certificate issuer had to be contacted to make sure the certificate had not been revoked.

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