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Announcing Oracle Customer Support Webinar: SR Severity Project Overview

in Ops Center (MOSC)

Description:

This webinar will review planned changes for how severity is set during the SR creation process, along with the how and why Oracle is adopting these changes. Included will be an important review of the differences you will see in the support portals that you utilize.

Join us to learn and experience:

  • What communication and training materials are available to support you in understanding these changes
  • A live demo of the screen changes and how this new process looks in the support portals
  • Question and Answer time for you to ask questions and receive information that will increase clarity for your organization to successfully move forward regarding these updated SR Severity changes
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