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Oracle Service Bus Console 12 C & Oracle Policy Studio

edited Mar 17, 2023 1:32PM in Oracle SOA Suite (MOSC) 2 commentsAnswered ✓

Hi ,

I'm from TDC .Looking for the below details.Can anyone help here


OLA - Operational Level Agreement

Is there any OLA agreement ?

What is the OLA - Response Time, Resolution Time for Technical Request ?

L1 & L2 Contact (Escalation point)

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