Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expense report approval name was updated to a new name and it routed to another name.

edited Mar 21, 2023 5:36PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered

A request to change approval for an expense report was made and the approval's name was changed and it routed to the previous approval's supervisor instead of the new approval. Then it was tried the second time before it finally accepted the new approval's name. This has happened before wondering if there is a any reason for approval not updating to the new approval's name in the first place.

Peoplesoft Fin 9.2

Thank you.

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