Payables and Cash Management - EBS (MOSC)

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GREYED OUT BUTTON FOR VOID, CANNOT VOID PAYMENT FOR A PREPAYMENT INVOICE

in Payables and Cash Management - EBS (MOSC) 6 commentsAnswered

Hi Team, good day.

Raising an issue where in we attempt to void a payment of a prepayment invoice. Prep invoice has been applied to an invoice but been unapplied already and payment being uncleared also. All involved invoices are already validated and accounted. However, void button/box is still disabled. Hoping for a resolution on this issue.

Thank you.


Best regards,

J

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