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ORA-03113 end-of-file on communication charnel

DB VERSION:19.15.0.0.220419

OS VERSION:SUSE Linux Enterprise Server 12 SP5

The client reported the following error at 13:44 on March 22 and 17:02 on March 23:

ORA-03113 end-of-file on communication charnel

>>>>>>>>>>>>

Node 1 alert log:

2023-03-23T17:02:06.369685+08:00

IPC Send timeout to 2.11 inc 12 for msg type 32 from opid 641

2023-03-23T17:02:06.371941+08:00

IPC Send timeout: Terminating pid 641 osid 59165

Process termination requested for pid 59165 [source = rdbms], [info = 2] [request issued by pid: 59165, uid: 3001]

2023-03-23T17:35:35.438149+08:00

>>>>>>process 59165 trace

2023-03-23 16:45:09.382*:RAC_ENQ:kjs.c@2505:kjskchcv():78:6822: [0x33aa7][0x0],[TM][ext 0x0,0x0][owner 42008577][held 2]

2023-03-23 16:45:09.386 :88D4F757:db_trace:./ktdbas.h@1026:ktdrls():78:6822: [10300:641] ktdrls(0x5cd1e5710, 1)

2023-03-23 17:02:06.369 :GSIPC:kjct.c@1773:kjct_ipccb_msgq_snd_i():78:6822: GSIPC:MSGQCB: msg 0x689c000a8 status 1.11, type 32, dest 2.11 seq 0.352266

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