Payables and Cash Management - EBS (MOSC)

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Payables ACH invoice payment issued with inactive bank account details...?

On 04/12/2023 we had an invoice ready to pay by ACH and the invoice remit-to bank account that was loaded to the supplier's invoice was the second account, which has an end date of 09/20/2022.

We've only been using ACH payments for about 22 months, and this is the only trading partner for whom this has ever happened. I'm wondering if we maybe missed a step to make this bank account inactive?


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