Enterprise Service Automation (ESA) - PSFT (MOSC)

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Configure Send Back email Notifications

in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered ✓

We are currently on PeopleTools 8.59.17 and Image 47.

Is it possible to send the Send Back emails to the person who created the expense report (CREATED_USER_NAME)? I added the Requestor as a Participant, but it didn't work. Additionally, can the URLs in the Send Back emails be directed to the Expense Summary page (EX_SHEET_SUM_FL)? I have that set as the Page Name, but the URL still sends users to the header page (EX_SHEET_HDR_FL). Would this require customization or is it possible to adjust this within the system?


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