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How to correct partially posted transactions to complete the entire transaction?

World 9.4

We have an integration with an external system that passes invoicing information to JDE. On occasion, this fails midstream and posts partial transactions and does not complete across all files. This results in out of balances between G/L, A/P and A/R files as well as the Trial Balance reports. Has anyone encountered this and how do you address it? We have created offsetting transactions and back dated them, but they still show in the integrity reports.

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