Lease and Finance Management - EBS (MOSC)

MOSC Banner

OKS - Can we capture Service Contract Entitlements and Benefit availed


Module - Oracle Service Contract.

The business requirement is to have a service contract and the customer is entitled to say 10 free product replacement or 10 free battery replacement or 10 free inspection over the period of contract. The entitlement / benefit both in terms of the type and number could vary contract and to contract. So when creating a contract we need to capture this entitlement and as and when the product is replaced or new battery is shipped or inspection done, this is also captured.

Is this something that can be accomplished in service contract module. I do not think counters can do it.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center