Receivables - EBS (MOSC)

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Unapplied/On account receipts creating debit in account details

in Receivables - EBS (MOSC) 3 commentsAnswered ✓

When creating an unapplied receipt (or receipt applied to on-account) for a customer, after the receipt is saved, when the customer account details are queried, there are 2 records shown linked to the same receipt. One of those has a positive sign and one has a negative sign.

Example: RCPT 001 - $1000, Customer: ABC created

Account details form:

Number Class Amt Original Balance Due

RCPT 001 Pmt 1000 1000

RCPT 001 Pmt -1000 -1000

Is there an explanation for why the receipt is showing up as a negative payment and positive payment in the account details form? Any insight is appreciated!

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