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Unable to Run Bursting

Oracle BI Publisher 12.2.1.4.0


I'm attempting to get bursting working for a report that we want to send to various users. I've been able to create the data, add what I think is the accurate bursting query (although I'm using my own e-mail as the test to send it to), and do all the config in the background. I've had success in receiving e-mails that there were errors, but I've also run into one error while running that states the following:

"Exception happens when read/write counter file", followed by "counter file is not found or empty"

So, I look and there's the counter file.

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