Advanced Benefits - PSFT (MOSC)

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Dependent Attachment Requirement when Date of Death is present

Is there a way to clear/override the Attachment Missing status when a Date of Death is present on the Dependent?

One of our employees had modified a couple of fields for her spouse that required documents in an attempt to mark him as deceased since Date of Death is not included on the Fluid page. She had provided the supporting documentation via email and all of her tiles in Self Service were alerting her of the missing attachment.

Is there a way for Benefits Team to mark this as a satisfied requirement without employee interaction? As a workaround I proxied as this employee to upload and Approved a blank Word Doc to make the warnings go away.

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