Human Capital Management - EBS (MOSC)

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Employee online payslip won't display

in Human Capital Management - EBS (MOSC) 7 commentsAnswered

We just upgraded to Oracle EBS 12.2.11 from 12.1.3. A lot of employees are no longer able to get their online payslips to display via Employee Self Service. They receive an error: An error occurred when trying to perform the specified action.

The workaround of turning off the browser Adobe extension for "Open PDFs in Acrobat" is not acceptable because we have some fillable PDFs that are used outside of Oracle and those need to be opened in Acrobat. Employees did not have this issue in 12.1.3. Has anyone come up with a solution to this? We use Edge and Chrome as browsers.

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