Siebel application Intermittent issues
We have 3 OM marketing,loyality,callcenter in 3 siebel server 3AI nodes.
While marking always works ,however we have intermittent issues with callcenter and loyalty .All the comps are online .There is no major error in siebsrvr comp logs
Callcenter and loyalty url will be loading forever without any results intermittently. Sometime it works.
What could be the reason.?
Here is the AI logs
trying to re-establish connection with server No error strings. Message DLL not loaded.
[ERROR] 2023-08-04 15:38:08.930 [https-jsse-nio-4444-exec-4 : 0A2B8ADD49264B569EBFC4786DDBA693] UI - com.siebel.swsm.sessmgr.UIConnectionModule:getSession Unable to retrieve a connected session. : Siebel Property provided in AI Profile is incorrect. Provide valid value for this property