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How to see support's comments directly in email?

in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered

After I open an SR, if someone answered, oracle support sent me an email saying your SR is updated. then I would login into support.oracle.com to see the actual comments. I remember some time ago, Oracle said the actual msg can be now included in the email, so I don't have to login to see the actual msg? How to configure that?

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