CNC, DB and Operating System - JDE1 (MOSC)

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Login to JDE took lot more time.

in CNC, DB and Operating System - JDE1 (MOSC) 2 commentsAnswered

Database : SQL 2019

Platform : Azure Windows 2016.

Tool Release :9.2.5.6

Application release : 9.2

WEb: Websphere 9.0.0.

We have custom environment and in JAS log I am getting below error.

23 Aug 2023 09:22:43,568[SEVERE][JAS]Exception occured in the JDESignon.jdeSignon() :BuildUserSession Failed. java.lang.NullPointerException

23 Aug 2023 09:24:21,125[SEVERE][KERNEL]*ERROR* RemoteEnv: execute:COSE#1000 Request timeout: timeout after 90000ms host AZJDELOGD1:6017(59042) SocID:60552 PID:0 host:xxxxxx:6017 user:9774 Env:JTR920

23 Aug 2023 09:24:21,125[WARN][RUNTIME]*ERROR* CallObject@4b955748: execute of [LeftJustifyUDCValue] failed! Unable to obtain an environment on xxxxxxx:6017 user:9774 Env:JTR920

I found below doc but its for Oracle, I am on SQL how can I fix this issue?

E1: JAS: COSE#1000 Error When Launching Applications In Custom Environment (

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