Check numbers skipping but were passed to PosPay file
E1 9.2 Update 7 through Feb 2023
Tools 9.7.2.2
Has anyone had occasional skipped check numbers that happened to get sent to the PosPay file? Our Accounting team reported that we had two outstanding check numbers but when we look in Payroll we don't have any record of these checks. We did have two checks right after the two skipped numbers for the exact same amount. Our team does not remember anything unusual that happened during that payroll. The strange thing is that these two check numbers did get passed to the PosPay file.
We've had skipped check numbers randomly occur in the past but never figured out the cause. Wondering if anyone else has experienced this and actually figured out the cause. Looking for any ideas.