Microsoft Teams application Direct routing one way audio

Hello All,

We are using Microsoft Teams direct routing . For one of our tenant we are facing an issue with incoming calls Lets say the tenant name is Technical Avengers. For this technical avengers they have nu number of users, now every user when receives an incoming call, the Teams user is unable to hear the voice and the other side is able to hear the voice of teams user. I would require your help to fix this issue. Below are the call logs from Teams to SBC

here is the invite going to teams:

INVITE sip:+91806989XXXX@sip.pstnhub.microsoft.com:5061;user=phone;transport=tls SIP/2.0
Via: SIP/2.0/TLS X.X.X.X:5061;branch=z9hG4bKn9056d00eolkiosm32j0.1
From: "+9185806XXXXX"<sip:+9185806XXXX@avengers.com:5061;user=phone>;tag=ucFA8ABC9A
P-Asserted-Identity: <sip:+918580672350@10.X.X.X;user=phone>
To: "+9180698XXXXX"<sip:+918069892995@10.X.X.X;user=phone>
Supported: 100rel,timer
Content-Type: application/sdp
Session-Expires: 1350
Call-ID: C9CBF664AA91AD1C00@ngn.ttl.in
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,UPDATE,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,MESSAGE
Contact: <sip:+91858XXXXX@avengers.com:5061;transport=tls>;sip.ice
Max-Forwards: 68
Content-Length: 423
X-MS-SBC: Oracle/AP4900/9.1.0p7

v=0
o=UTSTARCOM 816363742 4054054363 IN IP4 14.194.10.249
s=-
c=IN IP4 14.X.X.X
t=0 0
a=ice-lite
m=audio 12016 RTP/SAVP 8 0 97
a=rtpmap:97 telephone-event/8000
a=fmtp:97 0-15
a=sendrecv
a=ptime:20
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:7nreUiWCXI2JzO7WPtaSvcwg849UuJ3S/Qz21Sb2|2^31
a=rtcp-mux
a=ice-pwd://or1C1GEbIN17S4r8MDqo
a=ice-ufrag:/6Qf
a=candidate:1 1 UDP 659136 14.X.X.X 12016 typ host