Enterprise Service Automation (ESA) - PSFT (MOSC)

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Travel Authorization dynamic step( AWE )not working

edited Sep 13, 2023 9:04PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 7 commentsAnswered ✓

Hi Experts,

I have a requirement for travel authorization workflow (AWE),

when a TA request is submitted it should dynamically route to its supervisors hierarchy until it reaches a supervisor with a ROLE ( abc_role).

for ex.

step 1 - Employee A submits a request & it should route to Employee X ( 'X' is A's supervisor)

step-2 - should route to Employee Y ( Y is supervisor of 'X')

step-3 - should route to Employee Z ( Z is supervisor of 'Y')

step4 - should route to Employee N ( N is supervisor of 'Z') AND 'Z' has role abc_role and then workflow should end at this point.

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