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Primavera P6 Professional Hangs Indefinitely While Importing XER File

edited Sep 26, 2023 2:48PM in Primavera (MOSC) 3 commentsAnswered

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.20

When attempting to import an XER using P6 Professional, the import hangs on the Finish page and user cannot work in P6 Professional. After clicking "Finish", the window momentarily shows a Loading pop-up, but then closes and the only buttons enabled are "Cancel" or "Prev". 

The Primavera P6 Professional was updated to 18.8.26 but It is not solve the issue.

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