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Encountering "Cannot find record. (91,30)" when CI is called by AE

edited Sep 29, 2023 10:57AM in Campus Solutions - PSFT (MOSC) 3 commentsAnswered ✓

PeopleSoft Campus Solutions 9.02.00.000 PeopleTools 8.57.18

We have created a Component Interface from Admissions Applications Maintenance component. It has been processing our data correctly for years (Matriculating and Creating Program). Then the last week, we noticed that the process is only matriculating the applications but are not being created with program. The logs contain the aforementioned error message.

Cannot find record. {<CI_Name>.PROG_ACTION} (91,30)

Cannot find record. {<CI_Name>.EFFDT} (91,30)

...


My issue is that I am not able to replicate the issue in our non-production environment that is being refreshed nightly. I did notice that when I open the CI in App Designer from both production and non-production environments, I get the "reformat error" and eventually that the CI was repaired successfully.

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