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Print immediate not working in windows 11 for some printers

Hello,


We have Kyocera printer, we configured it be used with print immediate, and it was working normally when user PC was windows 7, when we replace the PC of this user with other laptop which has windows 10 or 11, and configure the printer again; printer immediate is not working and we are not able to connect to the printer, knowing that enterprise server is windows server 2016.

We appreciate any recommendations related to this issue.


Best Regards.

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