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SBC fails to add a Service-route

in Acme Packet (MOSC) 1 commentAnswered

Hello, colleagues.


Does anybody know what can prevent SBC to set the Service-Route, which was recorded in the reg-cache, when it forwards a request from registered endpoint? What is the action called: hardLockOnSipUser ?


Oct 10 12:19:35.197 [SIPREG] {srvcc} (3)  do not add service-route:

Oct 10 12:19:35.197 [SIPREG] {srvcc} (3)    <sip:originating@scscf.silj0.ims.mnc0XY.mcc2XY.3gppnetwork.org:5090;reg-id=BSA1696932354645907;lskpmc=SBSA;lr;ms_rest_id=SBS65252398>

Oct 10 12:19:35.197 [SIPREG] {srvcc} (3) SipProxy::hardLockOnSipUser Acquiring the SipUser lock sip:2XYXY0000495632@ims.mnc0XY.mcc2XY.3gppnetwork.org

Oct 10 12:19:35.197 [SIPREG] {srvcc} (3) set_from_user=sip:2XYXY0000495632@10.56.8.225:8400 VoLTE-PGW1



Thanks and regards,

Daureen

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