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"502 Bad Gateway" when trying to access EPM (Hyperion/Smartveiw)

Trying to get into Oracle EPM for Hyperion/Smartview to extract data from our accounting software. New in October getting an error message "502 bad gateway". Know there was a instance/update change done by Oracle. Not sure why or if that's our issues now. Able to log in to Oracle Cloud Services, but zero access to anything besides admin services.

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