Invoice Open Amount is not showing after matching to receipt.

Hi Support team,

While matching invoice to receipt the invoice open amount is not reflecting in payment amount. As per standard practice while we match the invoice to receipt the invoice open amount reflects in payment amount field of Standard Receipt Entry application.

When we receive an amount against invoice, we enter the receipt header details in Standard Receipt Entry application and then go to Form dropdown and go to Select option and search the invoice against which the amount is received. After selecting the invoice the open amount is then reflected in payment amount field of the application.

The amount is not reflecting from past 4-5 months. Please help us whether there is a bug or any other way to bring the amount.