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CrystalBall license re-entry every month?

edited Oct 24, 2023 5:23PM in Hyperion Planning (MOSC) 4 commentsAnswered

Is it normal to have to put in the license key info once a month for Crystal Ball to work? My team is having to re-enter their keys about once a month to reactivate Crystal Ball. I'm wondering if its designed to do that?

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