Payables and Cash Management - EBS (MOSC)

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Why are columns missing under Track Submitted Expense Reports in iExpense?

Version: R12.2.10

We've noticed that for some reason, certain columns are availble for display for some people, but not for others. I went round and round with Oracle Support on this for the Report Number column and never got a resolution. We have it again with the Withdraw column. To illustrate is one user that has the column (names blacked out for privacy):

Here is a different user that doesn't have it available:


We've not been able to determine what controls what columns show up for which person. I can see the withdraw column and I don't even have any expenses showing in that queue. Can anyone shed some light on this? Thanks in advance.

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